Main Tab

 
Main Tab
1

Ticket Number and Date

1. Ticket Number and Date
This is the number assigned by the system when the ticket is created and the date it was created.    
2

Customer Information

2. Customer Information
This is the customer ID, name, and contact information.  The creator of the ticket is also shown.
3

Delivery Information

3. Delivery Information
If the layaway items are to be delivered, you can add delivery information.
4

Ticket Status

The ticket status is set to Open when a ticket is created.  It can be changed to Partial or Closed.
5

Original Total

5. Original Total
This is the original total of the layaway, prior to the deposit or any payments.
6

Layaway Payments

6. Layaway Payments
This is the total of all payments made thus far on the layaway, including the deposit.
7

Current Balance

7. Current Balance
This is the current balance, which is the original total minus all payments made thus far.
8

Picked Up Total

8. Picked Up Total
This is the total value of the items on layaway that have been picked up.
9

Location

9. Location
This is the physical store location of the layaway items.
10

Comments

10. Comments
You can enter any additional information regarding the layaway details.