The Exceptions Report allows you to monitor transactions that are outside normal processes at your store.
 OrderYou can order the results by date, type of transaction, or user ID.
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 Date RangeEnter a date range.
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 SalespersonYou can filter results for the user ID from which the transactions originate.
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 Filter CriteriaYou can filter search results by many criteria to pinpoint particular transactions. The date and time of each transaction, along with the user ID, ZNumber, and amount are listed to help you locate a potential issue.
Transaction
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Origin
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Item Price Changes
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POS | Ring Sale Change Price
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Item Cost Changes
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IC
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Item Substitutions
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IC
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Voided Invoices
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POS | Manager Screen | Void Invoice; filter for items over dollar amount
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Canceled Sales
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Invoice canceled in POS | Ring Sale at Ring Sale screen or Payment screen; filter for items over dollar amount
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Remove Item from Sale
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Item deleted from Item Listing in POS | Ring Sale
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Cash Drawer Openings
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POS | Open Drawer
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Reversed Payments
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POS | Manager Screen | Reverse Payment or AR | Reverse Payment
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Sales At or Below Cost
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POS | Ring Sale Change Price
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Price Discounts per Change Price
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POS | Ring Sale Change Price
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Sales Orders Deleted
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SO | Modify Order
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Reversed Reconciliations
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POS | Manager Screen | Open Reconciled
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Overrides Given to Other User
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Overrides due to user security
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Refund Exceed $100 No Max Refund
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POS | Ring Sale | Refund
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Time Clock Changes
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System | Time Clock | Edit Times
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Customer Changed on Invoice
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POS | Manager Screen | Edit Invoice Header
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Credit Limit Overrides
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POS | Ring Sale | Payment screen manager override for account charge that exceeds credit limit
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Items Combined
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IC | Maintenance | Combine Items
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Item Edits
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IC | Inventory File
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Items Deleted
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IC | Inventory File
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Customers Combined
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AR | Utilities | Combine Customers
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Customer Edits
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AR | Customer File
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Beginning Shift Drawer Amount Change
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POS | Begin Shift | Open Drawer beginning balance
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Deletion of Purchase Orders
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PO | Modify PO
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Changes to GL Dist. Accounts
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GL distribution report change of accounts
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Customer Request No Email
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POS | Account customer email request
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Stock Alert Acknowledgments
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POS | Stock Alert
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Changes to Company or Workstation Setup
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System | Company Setup or System | Workstation
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Company Setup Saved
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System | Company Setup
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Here is an example of a report with default settings:
