Processing Special Orders
When a customer requests a specific item that is not in stock but can be ordered, Special Orders track the entire process for you. In this example, item ST-12-44-114 is a known inventory item, but does not currently have an on hand quantity in the inventory.
From within the POS | Ring Sale screen, entering the item number within the Enter Item field will then present the item as a line item within the invoice. In the sample screen below, the item ST-12-44-114 indicated that the current on-hand is 0.
To place this item on Special Order, select Spec Order (Sh + F12). You will notice that the item number and Spec Order total will appear in a red font to indicate the selected item(s) and total value of the special order. Both special order items and normal items may coexist on the same invoice.
Posting the Sales Order Deposit
Printing the Special Order / Sales Order
