Hardware Services
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Clients (PCs, Terminals) provided by the vendor
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Optional
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Peripherals (Printers, Scanners, Cash Drawers, Modems, UPS) provided by the vendor
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Optional
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Network Equipment (Switches, Hubs, Cables, Routers) provided by the vendor
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Optional
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Wireless Equipment (Laptops, Access Points, Handheld units) provided by the vendor
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Optional
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Back-Up options –Off-Site Remote preferred
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Optional
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Support for hardware provided by the vendor
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Optional
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Server Operating System Support
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Optional
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Client Operating System Support
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Optional
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Configuration of all equipment provided by the vendor
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Yes
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Re-configuration of all equipment not provided by the vendor
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Optional
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Assistance in recovering data from the backup device
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Yes
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Remote diagnosis and support by TransActPOS POS staff
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Yes
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Remote Access from home or for Salespersons
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Yes
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