Service Tickets
Service Tickets(Optional Module / Standard PowerPAK Module)
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Serial number tracking of equipment sold and serviced
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Yes
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Warranty processing allows the user to bill up to two other warranty agents for parts used within the repair process.
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Yes
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Option to includes management pictures of the pre-service condition of the equipment
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Yes
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Posting of used versus billable parts accounts
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Yes
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Separate billing for a customer, warranty agent #1 and warranty agent #2
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Yes
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Immediate reduction of inventory as items are placed on service tickets so to report the current on-hand inventory levels during reorder processes correctly
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Yes
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Integration with PartSmart and other OPE electronic catalogs
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Yes
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Technician time clock integration which tracks labor hours associated with each service ticket
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Yes
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Activity tracking of comments/phone/email (Email require TransActPOS Information Server Module)
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Yes
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