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01-010-000 POS: Begin Shift (F5)
An open shift is needed to process a transaction that invoices payments or deposits. The Begin Shift function allows the user to state the combined value of cash and coin loaded into the cash drawer for a specific workstation.
A shift has an assigned Z-Number that is used in the reporting system.
Since once a shift is closed, the voiding of an invoice is not allowed so, in this case, a refund creates the credit to be applied to the customer account.
An open shift is needed to process Point of Sale, Sales Orders, Service Tickets, or Rental Contracts.