Redeeming a Gift Card

Gift cards are redeemed during the payment portion of the sales process.  In short, create the detailed invoice as a normal sale and then during the payment process, select Gift Card as a payment method, indicating the gift card’s serial number when prompted.  

 

Select End Sale (F2) to proceed to the Payment Screen.

 

Select Gift Card and then enter the Gift Card No.  The Gift Card No. is a short 5-digit number that appears on the Gift Card.  The position of this number will depend upon your store’s unique gift card format.

 

The Advanced button allows the user to locate the gift card by Gift Card No., full Serial No., Recipient name, or Purchaser name.  The Gift Card Serial number is a sixteen digit, 4-segment number represented by the barcode that appears on the gift card.  This number may be typed or scanned with a barcode scanner.

 

The system will display the following information, referencing the current gift card balance and the amount to apply on the current invoice.  

 

If the ”Amount to Apply” is less than the invoice amount, the system will request additional forms of payment until the balance is reached.

 

If the ”Amount to Apply” is greater than the invoice amount, the system will indicate the amount of change due to the customer.  Depending upon your store policy, gift cards with low balances may be ”cashed-out” using this method.

 

Pressing Accept will process the sale accordingly.  The invoice will indicate the appropriate method(s) of payment and print a gift card transaction receipt for the customer.