Selling a Serialized Item

During the sale of a serialized item, the user will be prompted for the serial number of the item being sold.  Only items with existing serial numbers within the system may be sold.  During the return process, the system will request a serial number during the invoicing process.

 

From within the Ring Sale &endash; Invoice screen, entering a serialized numbed item will prompt the user for a serial number.

 

At this point, the user may enter the known serial number, select from a list of serial numbers, or enter a new serial number if the item being sold has not been entered into the inventory.  Selecting the List Serial # button will display a list of serial numbers known by the system.  Using the arrow keys or the mouse, select the appropriate item, click the Select button, then select the OK button to add the item to the invoice. You may also select Special Order which will order a new item for the customer. This process works just like any other special order item.

 

If the item being sold contained add-on items, they will be displayed as separate line items within the invoice.  At this point, they are now independent of the original serialized item and may be altered.  Serialized items are indicated by the presence of a serial number within the Serial No column of the invoice detail.

 

The resulting invoice will include serial numbers of the appropriate items, as indicated in the sample invoice below.