A Bench Fee is used in the service department for any work being done on an item that will be kept "on the bench." A new feature in TransActPOS is the ability to create a bench fee item and assign it to the Service department.

 

Create an item in the inventory file using the add wizard. The important things to keep in mind when creating this item is that the item needs to be a non-stock item. The ID and description should be very easy to determine and something that will not be mistaken for something else. Finally, the retail price needs to be set to the HIGHEST amount you would ever charge for a bench fee. If your store will charge a maximum of $100 for a bench fee, set the retail to $100. Because of the setup of this inventory item, this price can be lowered at the point of entry. The most crucial option to check is the Get Price option (highlighted below). This will allow you to lower the price at the point of entry (as stated previously).

 

 

Once the item is created, go into Company Setup | Properties | Service Tickets and select the inventory item as the Bench Fee Item.