Service Tickets

Service Tickets (Optional Module / Standard PowerPAK Module)
Serial number tracking of equipment sold and serviced	Yes
Warranty processing allows the user to bill up to two other warranty agents for parts used within the repair process.	Yes
Option to includes management pictures of the pre-service condition of the equipment	Yes
Posting of used versus billable parts accounts	Yes
Separate billing for a customer, warranty agent #1 and warranty agent #2	Yes
Immediate reduction of inventory as items are placed on service tickets so to report the current on-hand inventory levels during reorder processes correctly	Yes
Integration with PartSmart and other OPE electronic catalogs	Yes
Technician time clock integration which tracks labor hours associated with each service ticket	Yes
Activity tracking of comments/phone/email (Email require TransActPOS Information Server Module)	Yes