Print Statement

Customer statements are individual customer reports containing all account charges (invoices) that are not paid in full. There are two different formats for customer invoices: general and detailed. Normally, an organization establishes a specific customer statement format for all customers. By doing this, a single statement printing will produce statements for all customers and make the understanding of customer balances easier. To learn more of the options available on this screen, click Customer Statement Screen Details.

The 1,2,3,4 of Printing Statements

The majority of statement printing can be accomplished with the following 4 simple steps.

Select All Statements

Selecting All Statements allows the system to automatically print or email the customer's indicated statement format automatically.

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Enter the Statement Cut-Off Date

Enter the date and whether it is the Start of the Day or the End of the Day to report on the statement. Typically, this is the last day of the month and End of Day after the store has closed for the evening.

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Select the "Statements" printer

Click the Printer button to select the printer containing the "Statements" in the name as the destination printer.

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Select Print

Upon selecting Print, the system will automatically print or email the customer's selected statement type and details, if chosen. The behavior this process is based upon AR | Customer File | Settings | Statement Type and Email Settings.

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The normal end of month process regarding customer statements is a follows:

Generate customer finance charges AR | Finance Charge
Print customer statements AR | Print Statement

Customer Statement Types	Description
Open Invoice	Reports all invoices with balances and unapplied credits regardless of origination date of the document.
Balance Forward	Reports all invoices with balances, unapplied credits, and payments made since the last Balance Forward Statement. The stated balance forward value is the ending balance of the previous customer statement.
Statement Option	Description
Invoice Detail Option	Creates a separate detailed invoice report of invoice header information, item details, and electronic signature, if applicable.
Detail Balance Forward	Similar to the Balance Forward format, but includes line item detail below each invoice or credit.
Collated Balance Forward	Similar to the Detail Balance Forward format, but will also collate the printed statements and invoice details.
EMail Statement	Statements are e-mailed with a PDF backup file according to the statement type entered in the customer file.