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Print Statement

For more information on printing statements, see the video 02-060-002 AR: Print Statement.
 
What is cStateDate when talking about customer statements?
 
When printing Balance Format Statement, the system automatically applies the statement date to the invoice.  Invoices with a blank "Statement Date", appear on the listing on current activity invoices.  The Beginning Balance plus the list of current invoices create the Ending Balance value present on the Statement.
 
Customer statements are individual customer reports containing all account charges (invoices) that are not paid in full.  Typically, one customer statement format is established for all customers.  By doing this, a single statement printing generates statements for all customers, and customer balances are easier to interpret.  Statements can be generated on a periodic basis according to your store's policy.  Finance charges are typically processed just prior to printing statements.  For information on running finance charges, see Finance Charge.
 
Print Statement
1

Customer Statement Types

1. Customer Statement Types
By default, this is entered from the selection in System | Company Setup | Accounts Receivable 1.  You can select a different statement type at the time of running statements.  For more information on the different statement types, see Customer Statement Types.
2

Statement Cut-Off Date

2. Statement Cut-Off Date
By default, this is the current date.  It can be changed to any date.  You can select a cut-off of start of day or end of day.
3

Last Statement Date

3. Last Statement Date
The last date statements were run is entered in this field, which serves as the statement printing start date.  It can be changed to any date.  You can select of start of day or end of day as the statement printing start.
4

Customer ID

4. Customer ID
Enter a customer ID or partial ID to print a statement for a particular customer.  Leave the field blank to print statements for all customers.  Click the ... button to find a customer.  Click the Exact checkbox to ensure only the customer exactly matching the specified customer ID is included in printing. 
5

Print Group Selection

5. Print Group Selection
You can print all statements at once or print by groups at different times.  Customer print groups are set in AR | Customer File | Settings Tab.
6

Include Date of Last Payment

6. Include Date of Last Payment
This includes the last payment made in the case that a payment was made since the last statement.
7

Update Customer Statement
 Date and Balance

7. Update Customer Statement
 Date and Balance
This allows you to update a customer's account and print a statement between statement cycles.  Checking the box updates the customer's statement date.  It should not be checked to run a copy of the statement or to run a mid-cycle statement.
8

Print only Customer w/ Balance

Three distinct behaviors occur within the Print Only Customer with/Balance option.
 

1.

Option Unchecked
 
Whether these customers are account charge customers or not.  This will print "Cash" customer terms!

2.

Option Checked and Greater Than checked
  • This will print only "Account Charge" customers with a balance owed that is greater than the indicated value to the right.
  • This will not print credit balances.
 
 
  • If the Value is placed at 5.00, the system will only print statements for customers with balances greater then $5.00.
 

3.

Option Checked and Greater/Less than checked
This will print only customers with a balance owed that is greater or / less than the  than the indicated value to the right.
This will print credit balances.
 
  • If the Value is placed at 5.00, the system will only print statements for customers with balances greater then $5.00 and credits balances greater then -$5.00.
  • Customers with a balance between -$4.99 and $4.99, will not receive a statement of any type for this statement run.
 
 
 
9

Date Range

9. Date Range
These options are only available if All Statements, Open Invoice, Open Invoice Detail, or Email Statements is selected as the statement type.
 
Check Print Open Invoice Detail and enter beginning and ending dates to limit invoice details to a specified date range.
Check Payments/Credits to include payments and credits for the specified date range.
10

Save Settings

10. Save Settings
The Save Setting icon allows the user save the current selections presented within the Print Customer AR Statement screen.  Date fields are determined based upon the settings prescribed during the Save Settings process.
 
Select Type of Date Represented for
Reference to the above diagram
Begin Date for Open Invoice Detail
#9
End Date for Open Invoice Detail
#9
Update Customer Statement Date and Balance through
#7
Include Last Payment Only as of
#6
Last Statement Date
#3
Statement Cut-Off Date
#2
 
 
11

Sales Message

11. Sales Message
You can enter a message to be printed on statements.
12

Order

12. Order
You can order statements by customer ID, company name, zip code, or customer name.
13

Apply Credits

13. Apply Credits
This automatically applies credits when running statements.  Note that this does not apply to customers who use jobs, have revolving accounts, or have No Auto Applying Credits checked.
14

Aging Periods

14. Aging Periods
You can define four aging periods for reporting on statements.  Here you can also assign the appropriate aging comments to the correct periods.
15

Statement Form

Select whether to print a standard or an enhanced form.  You can customize either form by clicking Modify Forms.
Print Statement
16

Printer

16. Printer
Select the system defined printer for printing statements.
 

End of Day Confirmation

After making the appropriate selections, click Print to proceed to print statements.  You are prompted to confirm whether the store is open for sales.  This determines the statement cut-off date used.
 
If the store is open, enter YES, and click OK.  This sets the previous day as the statement cut-off date and does not include sales for the current date.
 
If the store is closed, enter NO, and click OK.  This sets the current date as the statement cut-off date.
 

No Finance Charges

If finance charges have not been run for the statement date, a message is shown asking you to confirm that you wish to continue to print statements.
 

Statement Results

Once statements have run, a message shows how many statements were printed and emailed.
 
You can view a customer's previously printed statements through AR | Customer File | Reports | View Statement.