Submitting a True Value Order without Internet
In emergency situations when your network is down and you have no internet access, you can submit your orders via fax by following these steps:
1. Call TV at (800)828-3658, and let them know that your internet is down and you will be faxing your order directly to them.
2. Fax the order to the Order Desk at (773)695-6538.
3. Call them again at the number listed in the first step to confirm that they received the fax.
