Customer credit card information can be stored only for payments on an account and rental contracts.  No credit card data is physically stored in TransAct.  A reference ID is stored on the Verifone Payware Connect Portal (a required service) to process the transaction. The reference ID is valid for nine months or until the expiration of the credit card, whichever comes first.

The stored card information is only utilized during the payment process at the workstation configured Verifone M400/MX915/925 credit card device.

1.  One-Time System Configuration: Configure TransActPOS to store credit card information via Verifone Point.

2.  Customer requests to have his account charges paid with a stored credit card.

3.  Storing a Credit Card: Customer brings the credit card to the store to be assigned to his account.  At a workstation with a Verifone M400/MX915/925 device attached, the card is associated to the customer’s account.

4.  The customer can purchase and charge items to his account as normal. The customer’s account continues to accumulate charges.

5.  Posting Payments with a Stored Credit Card: The store Accounts Receivable personnel can process payments at a workstation with a VeriFone M400/MX915/925 attached to access the stored credit card information in a secure fashion.

 

1. Storing customer credit cards must be enabled by checking Store Customer's Card in System | Company Setup | Payment Types | Credit Card Software.  Click Save.

2. Exit TransActPOS at each workstation and reopen to apply the change.

 

To store a credit card within TransActPOS, the customer must present their credit card at the point of sale. Manual entry of the card information will not work. Go to POS | Payments | Payment on Account, and select the customer for which the credit card will be stored.

When the customer selects Yes, the customer file is updated under Stored Card Info on the Sales Info tab to include the stored credit card information. Only the last four digits of the credit card number are shown.  The card information is only stored until the Good Till date or the card's expiration date, whichever comes first.

 

The user must have security privileges to process Payments on Account.  The ability to utilize this feature is limited to users that have full access to AR | Payments and POS | Payments. Review your various access levels in System | User Security | Groups | Group Name | Access to determine which groups/users have access to this function, and edit accordingly.

 

You can generate a report of customers with a stored credit card who have a balance on their accounts by checking Only customers with saved credit card in AR | Reports | Aging Report.

From this report, you can post payments for each account as you normally would.  When selecting a payment method, the stored card is indicated in parentheses on the Credit Card button.

 

You are prompted to confirm the use of the stored credit card information.

 

Type Yes and click OK to process the stored card for the payment amount.  Complete the posting of payment as normal.

 

Complete your rental invoicing normally, selecting credit card as the payment method. The following screen appears on the Verifone device so that the customer can choose to store his credit card information:

 

When the customer selects Yes, the rental contract is updated with the last four digits of the credit card to the right of the Used At field.

 

Note that the stored card is only used for this particular contract.  If a customer makes a new rental contract, the card must be entered again.

 

When a change is made to the rental contract, such as extending the contract or returning cleaning fees, you must select credit card as the payment type.  You are prompted to confirm usage of the stored card.

 

Type Yes and click OK to process the stored card for the payment amount.