(c) Profile Systems Design Group, Inc. 2025 Build: 4.008.786 Help ID: 7607
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Special Order Item Detail Popup
Selecting this option will allow the salesperson to quickly enter the core information about a Special Order item beginning with the description, vendor part number, selected vendor, cost, the calculated retail price based upon the customer's Discount Pricing and then the quantity of the special order item.
1) This option requires a change within the System > Company Setup > Sales Orders 3 > Use Special Order Item Detail Popup
With the "Special Order Item Detail Popup option checked, the system changes the typical item entry screen to the following Special Order Item Entry screen for items that have the Inventory Control > General Tab > Special Order field checked.
Turn on this option within System > Company Setup
Entering a "Special Order" SKU (Item ID) into the Enter Item field, the system will present the "Special Order Item Entry" popup screen.
Note: If the selected customer does not have a Cost Plus calculation for the selected SKU within AR > Customer File > AR Tabs > Settings > Pricing Discounts, the following prompt will appear indicating that the customer does not have a Cost Plus for the selected SKU within the Pricing Discounts setup for the customer.
By design, the Special Order Item Entry screen requires an Enter after entering the selected field information. The cursor does not automatically proceed to the next screen upon reaching the end of the field.
Enter the Vendor related to the special order item. Press Enter.
Upon entering the Special Order Item into the detail page, the Special Order Pop Up automatically prompts the user to enter the desired vendor. Utilize the standard Vendor lookup for to complete this task. Upon choosing the Select button, the system will transfer this vendor information to the Special Order Item Entry screen.
Note the Red X, described below in #10, allows the user to select a different vendor as required.
Note: IC > Support Files > Discount Groups is utilized to control specific groups of customers for consistent and efficient management of customer discounts.