Rental Items

Enter an item ID and a description.

Select Rental as the item type.

Select Serial as the matrix for a serialized item or None for a non-serialized item.  Note that a non-serialized item can be changed to serialized, but a serialized item cannot be changed to non-serialized.

 

If the item is serialized, you are prompted to enter each serial number upon adjusting the quantity.  Enter the serial number, and click Add for each item.  After all serial numbers have been entered, click Receive.

 

Serial numbers can be reviewed by clicking Serial No.s at the bottom of the item file.

WIP Qty is the quantity currently on a service ticket.

Rented is the quantity rented out to customers.

Available is the quantity available to be rented.

Stocked is the total quantity in your store's inventory.  Click Adjust Qty to enter the correct quantity into inventory.

You can create a Rental class in IC | Support File | Class to assign to rental items.  This is not required but is useful for tracking and reporting on rental items.

Safety messages and warnings can be displayed on the rental contract.  For more information on rental messages, see Rental Messages.

Rent units are items to be rented or sold along with the rental item.  For more information on rent units, see Rent Units.

Clicking Serial No.s allows you to view all available serial numbers for an item.

Select the type of adjustment, enter the new quantity, and click OK.

Enter a rate for each available rental period.  A rate must be entered for each rental period utilized in System | Company Setup | Rental Manager Pg 4.  When calculating the rental total for a contract, the system compares the quantities entered for each rental period and uses the rates that result in the lowest price for the customer.  For example, if the 8 hour rate is $20 and the 24 hour rate is $50, and the contract is scheduled for three 8 hour periods, the customer is charged $50 for one 24 hour period rather than $60 for three 8 hour periods.  For more information on rental periods, see System | Company Setup | Rental Manager Pg 4.

 

For items with metering devices, check the Meter Hours box and enter the number of hours permitted for each rental period.  If extra meter hours are charged per the hourly rate, check Use Hourly Rate for Meter Hrs Only in System | Company Setup | Rental Manger Pg 2.

You can enter a deposit to be required upon reserving or checking out the item.  For this field to be available, Utilized Deposit process must be check in System | Company Setup | Rental Manager Pg 4.

You can enter a cleaning fee to be applied if required.  An inventory file for a non-stock fee item must be created to apply the cleaning fee.  For information on creating a cleaning fee item, see Creating Rental Fee Items.

You can enter a grace period for the customer without incurring additional rental fees.

You can enter a percentage to charge to cover damages or enter a deductible amount.  An inventory file for a non-stock fee item must be created to apply the damage waiver.  For information on creating a damage waiver fee item, see Creating Rental Fee Items.

Enter a turn around time needed for cleaning and service after the return of an item before it is available to rent.

This automatically creates a service ticket upon return of the rental item.

This applies a charge for refueling the item upon return.  An inventory file for a non-stock fee item must be created to apply the fuel charge.  For information on creating a fuel charge item, see Creating Rental Fee Items.